Free Fleet Operations Audit for NEMT, Taxi & Ambulance Fleets
Before you hire anyone, get the numbers: how many trips you miss, how much revenue denials leak, and exactly what a dedicated dispatch team would save you. We review your real operation and hand you a written action plan.
What the Audit Covers
Missed & After-Hours Call Audit
We run test calls and review your phone logs for nights, weekends, and peak windows to quantify lost bookings and broker penalties from unanswered trips.
Routing & Utilization Review
Sample-day analysis of your manifests: multi-load density, deadhead miles, promise-window adherence, and how many trips a 10% optimization would free up.
Denial & Unbilled Revenue Scan
We review a claims/denial sample from your broker portals or clearinghouse to find root-cause denial patterns and estimate recoverable aged AR.
Broker Scorecard Risk Check
On-time percentage, acceptance rate, and documentation gaps measured against what ModivCare, MTM, Access2Care, Alivi/Veyo and MAS programs expect.
In-House vs Outsourced Cost Model
Your fully loaded payroll math (wages, benefits, overtime, turnover, workspace) compared against a dedicated pod quote with the same coverage hours.
Written Action Plan, Yours to Keep
A 5-8 page report with prioritized fixes and a 30/60/90 plan. No obligation to hire us; most clients fix at least one thing the same week.
How It Works
- 1
15-minute intro call
You describe your fleet, software, brokers, and current coverage gaps. We sign a BAA before any system access.
- 2
Read-only access or sample exports
We review phone logs, a dispatch day sample, and recent denial/AR data from your portals or clearinghouse.
- 3
Written audit + action plan
Inside 5 business days you receive the findings, dollarized savings estimate, and a prioritized 30/60/90 plan.
- 4
Optional pilot
If the numbers justify it, we start with after-hours coverage or one dispatch pod and expand from there.
Prefer to talk first? Read the broker portal guides or see pricing models.